You have complex, high-stakes work to deliver, and the usual playbook keeps letting you down: detailed plans that fall apart on contact with reality, commitments built on guesses, late surprises on exactly the work that mattered most. You don’t need another process for its own sake. You want credible commitments, early value, and teams doing their best work on the things that matter.
That’s what our training is for. We’ve consolidated two decades of Humanizing Work courses into one curriculum built around our CAPED approach (Complexity-Aware Planning, Estimation, and Delivery). The courses and workshops below form a connected learning system: start with a shared foundation, go deeper in a pivotal role, build the internal ability to teach CAPED, or get direct support applying it to real work.
Most Clients Start Here
CAPED Practitioner
The foundation of the CAPED learning path. This 2.5-day, in-person workshop gives a cross-functional group a shared experience of the complete approach: distinguishing complex work from complicated work, finding the core complexity of a big initiative, and using techniques like Complexity Mapping and Feature Mining in a hands-on simulation. The final half day surfaces the real reasons CAPED may be difficult in your context and turns them into practical next steps. Participants who complete the course and assessment earn the Trained CAPED Practitioner certification. Learn more about CAPED Practitioner.
CAPED Agile for Teams
Some organizations first feel these challenges at the delivery-team level. This 2.5-day workshop helps an intact team develop the habits needed for complex work: collaborating across roles, shaping work into small vertical slices, learning through short feedback loops, and continuously improving how the team works. It explains the principles beneath Agile practices, so it works for teams well beyond software. Stands on its own or complements CAPED Practitioner. Participants earn the Trained CAPED Agile for Teams certification.
Certifications, by Role
Once an organization has a shared foundation, people in pivotal roles need deeper skills for their part of the system.
Certified CAPED Product Owner (CCPO)
For product owners, product managers, and anyone responsible for deciding what to build. This 2-day course develops the skills to guide complex product work: understanding customer and stakeholder needs, surfacing the assumptions that matter most, and shaping a backlog of valuable, learnable increments. Not a course on being a backlog administrator. Learn more about CCPO.
Advanced CAPED Product Owner (A-CCPO)
For experienced product people ready to go deeper. A six-session live cohort covering product strategy, discovery, stakeholder engagement, and communicating direction under uncertainty. Participants apply the tools to their own initiatives between sessions and return with evidence and artifacts to improve with instructor and peer feedback.
Certified CAPED Team Leader (CCTL)
For Scrum Masters, agile coaches, team leads, and delivery managers. This 2-day course is built around three keystone habits of high-functioning teams: shape the work into small, meaningful slices; complete the work by making “done” real; and improve through regular reflection. It’s what we’d teach every Scrum Master, unconstrained by any single framework’s learning objectives.
Certified CAPED Facilitator (CCF)
For anyone responsible for guiding important groups through complexity, disagreement, and consequential decisions. This 2-day workshop builds the neutral process leadership needed to run CAPED working sessions, strategy offsites, kickoffs, and other high-stakes meetings where alignment can’t be manufactured with slides.
Teach CAPED in Your Organization
Certified CAPED Consultant (CCC)
For coaches, consultants, and internal change leaders who want to build lasting CAPED capability inside an organization. This 4-day, in-person intensive begins with the core CAPED Practitioner experience, then builds the facilitation, training, forecasting, and organizational-change skills needed to help CAPED take root. Certified CAPED Consultants can teach the official CAPED Practitioner workshop within their organization and get access to current teaching assets, facilitation guidance, and the consultant community. Because this certification carries our name into your organization, we keep cohorts small and registration is by application rather than open enrollment. Start with a conversation, or read about our first cohort.
Skills Workshops and Support
Courses alone are rarely enough to change how complex work gets done. These offerings build specific skills and address the leadership and organizational conditions around the work:
Vertical Slicing: From Initiative to User Stories. Hands-on practice breaking large initiatives and features into small slices of customer value, from Feature Mining through story splitting. Part of the CAPED curriculum, offered as a private workshop for your team or organization.
Leadership Team Launch. A two-day working retreat that turns a collection of senior leaders into a real leadership team, with shared purpose, clear decision agreements, and the ability to work on the organization together.
Management Series. Six sessions, spaced about a month apart, built on the Three Jobs of Management: manage the system, shape purpose and strategy, and grow people. Modules are selected and tailored to your organization’s priorities.
Applying these ideas to a live, high-stakes initiative? That’s consulting territory. Learn about our coaching and consulting.
Choosing a Starting Point
There’s no single required sequence, just common patterns. Organizations seeking a shared approach to large, complex initiatives usually begin with CAPED Practitioner. Teams working to improve day-to-day delivery often begin with CAPED Agile for Teams. People in pivotal roles build specialized capability through the product owner, team leader, and facilitator courses, and organizations ready to spread CAPED internally develop Certified CAPED Consultants. Wherever you begin, the goal is the same: a more complexity-aware, human-centered way to turn important ideas into meaningful results. Not sure where to start? Ask us.
Why Learn with Humanizing Work?
Training Designed to Stick
Forget death by PowerPoint. Our workshops are designed for how adults learn best: interactive, hands-on, and engaging. You’ll actively participate, reflect, and practice for deeper retention and effective application to your own work. You’ll leave with models, tools, and insights you can actually apply.
Experts You Can Trust
Richard Lawrence and Peter Green bring decades of experience leading, training, and coaching teams across industries and organizational types. With deep expertise in leadership, team collaboration, and product development, they help organizations of all sizes make key breakthroughs in effectiveness.
Learning That Starts Before You Arrive
In most workshops, you spend the first half reviewing basic concepts and still leave unsure how to apply them in your context. We flip that. Before your workshop, you’ll complete foundational content in a self-paced online format. This lets us jump straight into practical application so you get more value out of your time with us.
Public Workshops and Private Training
Most of our training is private, tailored to your organization. We also run occasional public certification cohorts for individuals and small groups. Sign up for our newsletter at the bottom of the page to be the first to find out when new public cohorts launch.
Looking for CSPO or CSM?
We’re teaching our final Scrum Alliance certification cohorts in 2026. Our CAPED certifications cover that ground and more, with a curriculum built for complex work rather than a single framework. CCPO is the natural next step if you were considering CSPO, A-CCPO if you were considering A-CSPO, and CCTL if you were considering CSM. If you’re deciding between them, we’re happy to talk it through.
Bringing us into an initiative instead? Learn about our consulting for high-stakes initiatives.
Want to Talk?
Whether you’re looking at one course for one team or building capability across an organization, the right starting point is a conversation. And not with a sales team (we don’t have one): the call you book below goes straight to the trainers who teach these courses. Tell us what you’re working on, and we’ll help you figure out what fits: training, consulting, or, as with most of our clients, some of both. Our initial calls with new clients often feel much more like a free coaching session than a sales call.