Great Strategy in a Complex World

Most organizations invest heavily in strategy to gain alignment—only to see those plans fall apart when complexity enters the picture. In this episode of the Humanizing Work Show, learn a better way to build product strategy—one designed for complexity. Read More

How to Split a User Story (HW Show Episode)

In this episode of the Humanizing Work Show, we tackle one of the most-requested topics in Agile and Scrum: how to split a user story effectively. Drawing from our best-selling 80/20 Product Backlog Refinement course, Richard walks through the widely-used Story Splitting Flowchart, breaking down common challenges and actionable solutions. Read More

How to Make Change Management Joyful and Collaborative

Leading change doesn’t have to feel like a struggle—it can be joyful, creative, and deeply collaborative. In this episode, we explore a powerful shift in mindset that turns resistance into partnership, using Eli Goldratt’s Levels of Resistance model. Instead of fighting pushback, what if you invited skeptics to help solve the challenges? We’ll show you how to reframe resistance as an opportunity for co-creation—where change becomes not just necessary, but exciting. If you’ve ever wanted change efforts to feel more energizing and less exhausting, this episode is for you. Read More

Are You in a Split Product Owner Role? How to Make It Work

Should you split the Scrum Product Owner role? Many organizations do—but is it the right move? In this episode, we break down why companies divide the PO role (often into Product Manager, Product Owner, and/or Business Analyst), the hidden downsides that can hurt product success, and the key to making it work if you must split it. Learn how a proven delegation model can prevent misalignment, reduce bottlenecks, and improve decision-making. Don’t let a split PO role slow your team down! Read More

CAPED: A Smarter Way to Plan Complex Work

Struggling to balance Agile’s adaptability with the predictability leaders demand? You’re not alone. Many teams try to blend Agile and Waterfall, only to end up with the worst of both—rigid upfront planning that falls apart or chaotic iteration with no clear direction. n this episode, we introduce Active Planning, a key breakthrough in the CAPED (Complexity-Aware Planning, Estimation, and Delivery) approach. Inspired by Pixar’s storytelling process and Frank Gehry’s architectural methods, Active Planning tackles complexity head-on—bringing predictability without rigidity. Read More

“But in the Real World…”

Have you ever heard (or said), "That sounds great, but in the real world…"? This common objection can block meaningful change in teams and organizations. In this episode, we explore where this resistance comes from, how to interpret it, and—most importantly—how to work through it. Whether you're coaching a team, facing skepticism from colleagues, or even doubting change yourself, we’ll share practical ways to think about the “in the real world” objections, and how to respond with small, meaningful steps toward a better way of working. Read More

Empowerment Breaks if Any of Three Things Are Missing

Are you tired of talking about empowerment without seeing real results? In this episode, Peter and Richard dive into the common trap of "empowerment theater"—when leaders say the right things about autonomy but fail to back them up with meaningful action. Read More

How the Progress Principle Can Help Your Goals Stick This Year

Tired of setting goals that fizzle out by February? Discover the key to sustained motivation with Teresa Amabile's groundbreaking "Progress Principle." In this episode, we share practical steps to apply this research to your personal and work goals, helping you turn ambitious resolutions into meaningful progress that lasts. Read More

Five Ways to Get Fired Up for 2025

If you’re ready to leave 2024 behind and make the most of 2025, this episode is for you! We’ll share five powerful ways to take charge of your growth and well-being this year. From embracing new habits to thriving in complexity, this episode is packed with practical insights to help you find focus and inspiration, no matter the challenges ahead. Read More