Humanizing Work Show

Leadership Communication Strategies

In this episode, we address the most common mistakes leaders make when communicating important decisions and information by sharing three proven strategies to ensure your decisions create clarity and alignment throughout your organization. Misalignment and miscommunication can lead to confusion and inefficiency, but with the right approach, you can keep everyone on the same page. Read More

How to Launch a Highly Effective Leadership Team

Organizations succeed or fail in large part based on the quality of their leadership. But most so-called “leadership teams” aren’t really teams—they’re just leaders who have meetings. In this episode, we look at why and how to launch a cross-functional leadership team so it achieves meaningful results. Read More

5 Lessons from Music to Help You Succeed at Work

What can we learn about effective teamwork from the world of professional music? In this episode, Peter shares insights from his recent experiences playing in various musical groups and draws parallels to creating high-performing teams in any work environment. Read More

Why You Should Amplify Your Amundsens and Dampen Your Shackletons

In this episode, we introduce you to two polar explorers that vividly illustrate our tendency to see leadership potential in babblers, braggarts, and braggarts regardless of their actual competence. We share several ways you can bring things back into balance, separating actual effectiveness from the noise, whether you’re the quiet high-performer or the leader trying to build an effective team. Read More

The Duck Canopy Incident & Its Unexpected Lessons for Work

You may not be aware that Richard has a flock of ducks. Recently, Richard’s ducks had the most traumatic day of their lives, and it generated some unexpected lessons for humans at work. In this episode, Peter and Richard reflect on what happened and some lessons we learned to lead change more effectively. Read More

The Complex Boundary Between Product & Engineering Leadership

In too many organizations, the product and engineering teams operate in an adversarial, dysfunctional way. Great products never result from this setup. In this episode, Richard and Peter share the antidote to such a situation, clarifying where to draw the line on specific responsibilities for product leaders and engineering, and where (and how) to collaborate effectively. It’s a complex boundary, with lots of trade-offs, but great organizations constantly improve how they navigate those in service of their vision and strategy. Read More

Can’t fix it? Make it more visible

It can be frustrating to find yourself in a situation where you see a problem but don’t have the power to fix—and the people who do have the power don’t seem to care. In this episode, we expand on the advice we often give our clients, “If you can’t fix it, make it more visible,” and we show how you can use that approach to influence a solution when you don’t have authority to just fix things. Read More

How We Dealt with Resistance to Change

In a case of “drinking our own champagne,” we applied the tools we teach for dealing with resistance to change to a real conflict on our team. Peter wanted to make a big change to our WordPress theme. Richard had some strong resistance to that change. Something had to give. Listen in to see how we used that resistance as a resource to come up with a breakthrough solution. Read More