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Key Ideas of the Week

Asking Why Without “Why”

With their Five Whys, Toyota made asking “why?” the go-to root cause analysis technique. Author Simon Sinek got famous for telling leaders to “Start… Read More

How You Start Is Everything

Whether your next big initiative delivers value quickly or becomes a million-dollar lesson in what not to do comes down to one decision: what you… Read More

When you can’t say “Agile”

Agile wasn’t working. It was, frankly, chaos. Planning never went beyond two weeks. Retrospectives didn’t really lead to improvement. Estimates weren’t trusted by anybody. Susan,… Read More